Step into a twinkling world of festive wonder as Father Christmas returns to Westwood Cross!
Little believers can share their Christmas wishes with Santa, enjoy one-to-one time with him in his cosy festive grotto in its brand-new location near to Primark and take home a special gift.
- Tickets: £8.50 + £1.50 booking fee per transaction
- Adults: Free with a paid child ticket
- Super Saver tickets: £6.99 on selected weekday dates – see below
Walk-ins are welcome when capacity allows, but cannot be guaranteed, so we recommend booking in advance.
SUPER SAVER TICKETS
New ticket pricing!
Make your visit even merrier with our Super Saver tickets, available for £6.99 per child on selected weekday sessions.
Super Saver dates:
- Friday 27th November
- Monday 30th November – Friday 4th December
- Monday 7th – Friday 11th December
Adults go free with a paid child ticket. A £1.50 booking fee applies per transaction.
What's included?
Your Santa's Grotto experience at Westwood Cross starts upon your arrival at the grotto, where you'll be greeted by one of Santa's workshop elves. The elves will be sure to keep you entertained while Santa gets ready for your visit by sharing fun stories all about their Christmas preparations.
When you step inside Santa's Cottage Grotto, the magic really begins. Here you'll find Santa in his chair waiting to meet your children, where they can share their Christmas wish list – and find out if they're on the naughty or nice list!
Afterwards, each child will receive a gift from Santa, as well as a certificate to commemorate their visit. Then, you'll also be able to pose for an official Santa photo opportunity, and you can purchase photo gifts if wanted before you say your goodbyes to Santa and head back into the centre to enjoy all of this year's festive magic.
OPENING HOURS
Santa's Grotto will be open at Westwood Cross throughout the Christmas season. He arrives at the centre on 27th November and will be here to listen to your little ones' wishlists right up until Christmas Eve, before he heads back to the North Pole before the busiest day of his year!
Check out this year's opening hours below, and book your visit early to guarantee your spot!
Regular festive season opening hours: 27th November – 13th December
- Monday - Friday: 2pm–5pm
- Saturday: 10am–5pm
- Sunday: 10am–4pm
Extended Christmas opening hours: 14th – 24th December
- Monday 14th - Friday 18th December: 11am–5pm
- Saturday 19th December: 10am–5pm
- Sunday 20th December: 10am–4pm
- Monday 21st - Wednesday 23rd December: 10am–5pm
- Thursday 24th December (Christmas Eve): 10am–5pm
Good to know
- Santa's Grotto is in a brand-new location this year – find them next to Primark!
- Please arrive a few minutes before your booked time slot
- Each time slot can accommodate up to six people – this includes four children and two adults
- For larger groups with more than four children, please book additional time slots
- The grotto is pushchair and wheelchair friendly
- You’re welcome to take photos – just be mindful of other families
Photo packages available – Book in advance for the best prices!
The most magical time of the year
This Christmas, expect a festive atmosphere alive with twinkling lights and beautiful decorations, as well as seasonal flavours, artisan craftsmanship and community spirit at our Festive Market. We look forward to seeing you for early Christmas shopping, joy and merriment!
